Privacy Policy

This Privacy Policy explains the privacy practices of Fluid Motion LLC d//b/a Solara Boats (“Solara Boats”, “we”, “us”, “our”) when you access our websites, www.solaraboats.com and www.tugnuts.com (each a “Website”, together the “Websites”) or use the services provided thereon (together with the website, the “Services”). This Privacy Policy describes how we collect, use, and share personal information about you when you use our Services, and your rights and choices in connection with this. Please see our Terms of Use for other terms governing the use of our Services.

 

Collection and Use of Your Personal Information

 

In order to better provide you with products and services offered on our Site, Solara Boats and its affiliates may collect personal information, which is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. This may include, but is not limited to, your: name, postal address, telephone number, email address, browser and device information (including IP Address), and information collected through cookies and other similar technologies.

 

If you submit any personal information relating to other people to us in connection with the Services, it is your responsibility to obtain consent from that individual prior to providing the information to us.

 

We collect information directly from you when you:

 

Contact us through the Services.  If you fill out the Contact Webform on the Website, we collect from you your personal identifiers (such as your first and last name, email address, mailing address, phone number), commercial information about you (such as whether you are interested in a particular Solara Boats model and where you found us), and any other personal information you choose to include in your message. We use this information to respond to your query.

 

Contact us by phone or email. When you contact us or send us any feedback, comments, or suggestions, we collect from you any personal information you choose to include in such communication, as well as personal identifiers (such as your phone number if you contact us by phone or your email address if you contact us by email). We use this information to respond to your queries. With your consent, we may also use this information to publish your testimonials or featured customer stories on our Services.

 

Request an estimate.  When you use the Build A Boat tool and wish to contact us to request an estimate related to your boat, we collect from you your personal identifiers (such as first and last name, email address, address), and commercial information about you (such as the selection you made in the Build A Boat tool). We use this information to provide you with an estimate regarding your customized boat.

 

Sign up for our newsletter and/or event notifications. When you sign up for our newsletter, we collect from you your personal identifiers (such as your name and email address). We use this information to send you email copies of our quarterly newsletter, The Factory Bulletin, and/or send you email updates about upcoming events, at your selection. You may unsubscribe at any time from our newsletter or event notifications by clicking the unsubscribe button at the bottom of the particular email.

 

Attend an As the Prop Turns live webinar.  We use Zoom to provide our As the Prop Turns live webinars. When you attend a webinar, we collect from you your personal identifiers (such as your first name, last name, and email address). We use this information to facilitate the webinar and improve our webinars in the future.

 

Apply for Employment. To apply for employment with us, we collect from you: your personal identifiers (such as your first and last name, address, email address), and any personal information as may appear on your resume such as your professional information, education information, and inferences made from the foregoing. We may also collect from you the personal identifiers (such as the first and last name, phone number, and email address) of references you provide. We use this information to respond to your application for employment.

 

Register for Tugnuts.  If you register to become a Tugnuts member, we collect from you your personal identifiers (such as your username, email address, password, first and last name, address, phone number, and your MMSI Number). We use this information to facilitate the Tugnuts forums and provide you with access to the requested Services.

 

We collect the following information from you automatically when you access our Services:

 

When you access our Websites, we use cookies and other technologies to automatically collect internet and other electronic network activity information about you. Cookies are text files that your web browser places on your computer or mobile device when you visit a website. Cookies can be "persistent" or "session" cookies. Persistent cookies stay on your device for a set period of time or until you delete them, while session cookies expire when you close your web browser.

 

The cookies and other technologies deployed on our Website collect the following internet and other electronic network activity information from you:

 

Usage information.  Such as the pages on our Websites you access, the frequency of access, what you click on, and when you access the Websites.

 

Location information.  Information about your location, which may be determined through your IP address.

 

Device information.  Information about the device you are using, such as hardware model, operating system, browser, and your website preferences.

 

In particular, we use the following cookies:

 

Strictly necessary cookies.  These cookies are required for making use of our Websites. These cookies include security cookies to authenticate users, prevent fraudulent use of our Websites, and protect user data from unauthorized parties. Our strictly necessary cookies allow our Websites to function and allow you to use the features of our Websites.

 

Functional and preference cookies.  These cookies record some of your activity on the Websites as well as information about your device, such as what browser you are running and what pages you access. This information helps us and our third party service providers diagnose server and software errors, and in cases of abuse, track and mitigate the abuse. These cookies also help us remember you when you when you come back to the particular Website and remember your things like your language preferences.

 

Analytics cookies.  We use a tool called “Google Analytics” to collect some information we listed above about your use of the Services. We use the information we get from Google Analytics to improve the Services and to help you improve your Application.  In order to collect this information, Google Analytics may set cookies on your browser or mobile device, or read cookies that are already there. Google Analytics may also receive information about you from apps you have downloaded, that partner with Google. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to the Services to another application that partners with Google, is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. For information about how Google uses information provided to Google Analytics and how you can control the information provided to Google, see here.  To prevent your information from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on for Google Analytics, which can be found here.

 

Advertising cookies.  Our advertising providers use cookies and web pixels to identify and store behaviors that users take when visiting our Websites (such as pages visited and search terms used). These cookies are used in order to: (i) identify you as a prospect for our Services; (ii) deliver advertisements that are more relevant to you and your interests; (iii) limit the number of times you see an advertisement; as well as (iv) help measure the effectiveness of the advertising campaign. If a user engages with our content, their behavior on our Websites is used to present them with targeted advertising based on their interests. This means that after you are done browsing our Websites you may see some advertisements about our Services elsewhere on the Internet. For more information on how to opt out of advertising cookies, please see Your Choices with Respect to Your Information below.

 

  • We use Google Ads and AdRoll (NextRoll) to serve you ads based on your browsing behavior. For information on how NextRoll and Google Ads collect, use, and share personal information about visitors, please see the Google Privacy Policy and NextRoll Privacy Notice. Google and NextRoll offer methods to opt out of their particular services. See Your Choices with Respect to Your Information for information on how to opt out.

 

  • We use Facebook Pixel to customize our advertising and to serve you ads on your social media based on your browsing behavior. This allows your behavior to be tracked after you have been redirected to our website by clicking on the Facebook ad. The Facebook Pixel stores a cookie on your computer to enable us to measure the effectiveness of Facebook ads for statistical and market research purposes. We do not have access to the personal information collected through the Facebook Pixel. However, the information collected via the Facebook Pixel, on our Website as well as other websites on which Facebook Pixel is installed, is also stored and processed by Facebook. Facebook may link this information to your Facebook account and also use it for its own promotional purposes in accordance with Facebook's Data Usage Policy. The Facebook Pixel also allows Facebook and its partners to show you advertisements on and outside of Facebook. See Your Choices with Respect to Your Information below for information on how to opt out.

 

We collect personal information about you from third parties when you:

 

Sign up for the Pacific Northwest Factory Delivery Experience.  If you choose to purchase your Solara Boat for pickup directly from our factory, we collect from the Solara Boat authorized retailer your personal identifiers (such as your first name, last name, email address, phone number, and mailing address) and your commercial information (such as the Solara Boat model you purchased, any customizations to the Solara Boat, and your payment details). We use this information to facilitate your factory delivery, Solara Boat Destination Cruise, and, if requested, to ship your new boat to your desired location after your cruise.

 

Make a purchase from one of our authorized retailers: If you choose to purchase your Solara Boat from one of our authorized retailers, we collect from the Solara Boat authorized retailer your personal identifiers (such as your first name, last name, email address, phone number, and mailing address) and your commercial information (such as the Solara model you purchased, any customizations to the Solara Boat, and your payment details). We use this information to facilitate your purchase, and, if you choose, to sign you up for the Pacific Northwest Factory Delivery Experience.

 

Sharing Information with Third Parties

 

Solara Boats does not sell, rent, or lease personal information to third parties.

 

Solara Boats will share your personal information for the purposes set forth below:

 

Service providers. We share personal information with our service providers, such as email providers, web conference providers, and analytics providers. We limit the information shared with our service providers to what is necessary to fulfill the services. We use the following providers for advertising, analytics and online webinars:

 

Analytics provider.  We use Google Analytics to collect information on your use of the Website to improve our Website. You may view Google Analytics Terms of Service and the Google Privacy Policy for information about how Google uses the information provided to Google Analytics and how you can control the information provided to Google. You can exercise your right to opt-out of ad personalization by using any of the methods set forth here or using the Google Analytics opt-out browser add-on here.

 

Digital advertising and analytics partner. We partner with Rollick Inc. to advertise on digital platforms and collect information on your use of the Website. You may view the Rollick Terms of Service and Rollick Privacy Policy for information about how Rollick uses the information provided to Rollick and how you can control the information provided to Rollick.

Web conference provider.  We use Zoom to provide our online webinars.

 

           

Within Solara Boats.  We share personal information within our corporate family, such as with subsidiaries, joint ventures, or affiliates, in order to efficiently carry out our business and to the extent permitted by law.

 

Corporate reorganization.  In the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, acquisition, sale, joint venture, assignment, consolidation, transfer, change of control, or other disposition of all or any portion of our business, assets or stock, we would share personal information with third parties, including the buyer or target (and their agents and advisors) for the purpose of facilitating and completing the transaction. We would also share personal information with third parties if we undergo bankruptcy or liquidation, in the course of such proceedings.

 

Legal purposes.  We will share personal information where we are legally required to do so, such as in response to court orders, law enforcement or legal process, including for national security purposes; to establish, protect, or exercise our legal rights, as required to enforce our terms of service or other contracts; to defend against legal claims or demands; to comply with the requirements of any applicable law; or as necessary to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to rights, property, or personal safety of any person.

 

With your consent.  We may request your permission to share your personal information for a specific purpose. We will notify you and request consent before you provide the personal information or before the personal information you have already provided is shared for such purpose.

 

Links

 

The Websites contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage you to be aware when they leave our Websites and to read the privacy statements of any other site you visit.

 

 

Security of your Personal Information

 

Solara Boats secures your personal information from unauthorized access, use, or disclosure using commercially reasonable security methods. Our security methods include but are not limited to SSL Protocol

 

When personal information is transmitted to other websites, it is protected through the use of encryption.

 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we do not guarantee the absolute security of the personal information we have collected from you transferred over the Internet.

 

Your Choices with Respect to Your Information  

 

Update Tugnuts Member Information.  You can update your account information (including your website, occupation, interests, mailing list preferences, first name, last name, mailing address, phone number,Solara model, HIN, non- Solara boat model, vessel name, and MMSI Number) at any time by logging in to your member account on the Tugnuts Website.

 

Online Advertising.  To opt out of interest based advertising generally or to learn more about the use of this information you can visit the Network Advertising Initiative or the Digital Advertising Alliance. You can also visit the privacy settings of your Android or iOS device and select “limit ad tracking” (Apple iOS) or “opt-out of interest-based ads” (Android).

 

Google Analytics.  You can control the information provided to Google and opt out of certain uses of your information by using one of the methods set forth here. You can also download the Google Analytics opt-out browser add-on for Google Analytics, which can be found here.

 

Google Ads.  We utilize Google to serve ads that appear on Google products and on sites across the Internet.  To opt out of targeted advertising by Google, you can go to Google’s ad settings. You may also install the DoubleClick opt-out add-on. Once installed, even if you clear all your cookies and restart your browser, it will prevent the DoubleClick cookie from being saved to your browser. Google may also display other advertisements across the internet to you about third party services using the Google AdSense network, although this is beyond our control. For information about Google remarketing, click here.

 

AdRoll (NextRoll).  You may opt out of NextRoll’s behavioral advertising services through NextRoll’s opt-out available here: https://www.nextroll.com/privacy

 

Facebook Pixel. You can opt out of displaying Facebook ads by visiting your Facebook Ad Settings, and you can clear and control the information third parties share with Facebook in your Off-Facebook Activity page. If you do not have a Facebook account, you can opt out of Facebook ads through the Digital Advertising Alliance here.

 

Promotional Emails.  You may opt out of receiving marketing emails from us by clicking the “unsubscribe” link provided with each email. If you unsubscribe from promotional emails, will continue to send you notifications necessary to the Website, the services, and your purchases.

 

Cookies. All session cookies expire after you close your browser. Persistent cookies can be removed by following your browser’s directions. To find out how to see what cookies have been set on your device, and how to reject and delete the cookies, please visit: https://www.aboutcookies.org/. Please note that each browser is different. For information on reviewing or deleting cookies from specific browsers, click on the appropriate browser: Firefox, Firefox IOS, Firefox Android, Safari, Safari Mobile, Chrome, Internet Explorer, Microsoft Edge, Opera. To find information relating to other browsers, visit the browser developer’s website. If you reset your browser to refuse all cookies or to indicate when a cookie is being sent, some features of our Website may not function properly.

 

Do Not Track

 

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your browser. For further details, visit https://www.eff.org/issues/do-not-track. 

 

Your Rights as a California Resident

 

The California Consumer Privacy Act of 2018 (“CCPA”) grants certain rights to our users who are California residents to access or delete the personal information that we have collected about them, to opt-out of the sale of their personal information by us to a third party, and not to be discriminated against for exercising these rights.

 

Right to Access.  You have the right to request what personal information we collected, used, disclosed, and sold about you within the preceding 12 months. Once we receive your request and confirm your identify, we will disclose to you information we have collected about you as required by the CCPA.

 

Right to Deletion.  You have the right to request the deletion of your personal information that we collect or maintain. Once we receive your request and confirm your identity, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies under the CCPA.

 

Right to Opt-Out.  You have the right to opt-out of the sale of your personal information by us to third parties. We have third party cookies on our website that get access to your personal information in order to assist us with analyzing our marketing effectiveness and providing you with tailored content and advertising based on your interactions with our or other websites. If you would like to know more about how you can control how we collect information through the use of cookies or other technologies, including how to opt-out of the use of certain such cookies and other technologies, please see Your Choices with Respect to Your Information above. If you opt-out of cookies and then access our website from another device, you will need to opt-out of cookies on the other device as well.

 

We do not knowingly sell any personal information of minors under the age of sixteen without receiving affirmative authorization to do so.

 

Right to Non-Discrimination.  You have the right to not receive discriminatory treatment if and when you exercise your rights to access, delete, or opt-out under the CCPA. This means we cannot, for example, deny goods or services to you or charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties, due to you having exercised your rights.

 

Exercising Your Rights.  In order to exercise your right to access or deletion, you may email us at info@solaraboats.com or call us at (253) 839-5213. If we are not able to verify your identity with the information provided, we may ask you for additional pieces of information.

 

 

Children Under Sixteen

 

Solara Boats does not knowingly collect personal information from children under the age of sixteen. If you are under the age of sixteen, you must ask your parent or guardian for permission to use this website. If you believe we have collected personal information from a child under the age of sixteen, please contact us at the contact details provided below.

 

Changes to this Privacy Policy

 

Solara Boats reserves the right to change this Privacy Policy from time to time. If we make changes that materially affect your privacy rights, we will announce those changes by any means we deem appropriate, which may include sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. The revised Privacy Policy will indicate the date the last changes were published.

 

Contact Information

 

Solara Boats welcomes your questions or comments regarding this Privacy Policy. You may contact us at:

 

Solara Boats
47 37th st NE
Auburn, WA, 98002

 

Email Address:
info@solaraboats.com

 

Telephone number:
(253) 839-5213

 

Effective as of July 6, 2022